Lounge Supervisor Vacancy

  • Full Time
  • Nairobi

Aurum Consultants

Job Description
Aurum Consultants is a full service consulting firm focused on addressing the consulting and educational needs of its clients. Aurum’s consultants are among those rare people who can design, develop, and implement solutions that address business problems across many disciplines. We draw upon the talents of people who have designed and implemented a variety of business processes and systems to support all business functions, develop robust data repositories, implement tools to drive performance improve, develop sophisticated decision management analytics and introduce technology which best suits the specific business case.

Job Purpose

To deliver high quality food & beverages to customers, assisting to ensure that the overall business achieves its ultimate potential in that of sales and profitability through creating an environment for customers which is stylish, contemporary, offering high quality “modern” food & beverages with style.

Job Responsibilities

To be fully conversant with monthly/ daily sales performance
In your capacity as a supervisor you will be required to take a hands on role with the service delivery of services within the Restaurant and Bar concept
Supervise and Ensure maximum productivity of labour resources
Ensure the department is prepared and organised to meet all business requirements, with particular attention to food & beverage stock controls
Ensure all company and cash handling procedures are adhered to at all times and any discrepancies identified are fully investigated with appropriate action taken.
To aid in the development of a positive, motivated, dynamic team through your effective man management and leadership style
Assist in the delivery of the marketing & sales strategies with measurable activity on an on going basis
To act as an ambassador, lead the team to exceed guest expectations and deliver exceptional service
Evaluate guest feedback obtained, both internally & externally, taking relevant action on feedback points received
To be dressed in a smart and professional manner in during working hours
To comply with all health and safety legislation
To be fully aware of the Accident/incidence reporting procedure
Any other duties as may be delegated by the management.


Clear understanding of Kenyan health and safety legislation.
Attention to detail and ability to work in a first paced environment
Articulate and able to communicate well in both written and oral English and Kiswahili languages.
High level of integrity.
Strong analytical skills.
Independent thinker.
Ability to establish and maintain excellent mutually beneficial working relationships with staff and other departments to ensure smooth running of the section.
Diploma in food and beverage services preferably from Utalii College
At least 2 years experience in a similar position and environment
Computer literate

Method of Application

Qualified candidates should send their CV and application letter quoting their expected salary. This is an urgent position and will remain open until it’s filled. Only qualified candidates should apply.


Apply via this website



To apply for this job please visit www.brightermonday.co.ke.