Door person Vacancy

  • Full Time
  • Nairobi

Fairmont Hotel

Summary of Responsibilities:

Reporting to the Assistant Front Office Manager, responsibilities and essential job functions include but are not limited to the following:

· Consistently offer professional, friendly and engaging service

· Open car doors for arriving and departing guests while greeting them warmly

· Assist with the loading and unloading of luggage to and from guest vehicles

· Assist guests regarding hotel facilities in an informative and helpful way

· Follow departmental policies, procedures and service standards

· Follow all safety policies

· Other duties as assigned


· Previous customer related experience an asset

· Excellent communication skills and a professional presentation

· Strong interpersonal and problem solving abilities

· Highly responsible & reliable

· Ability to work well under pressure in a fast paced environment

· Ability to work cohesively with fellow colleagues as part of a team

· Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):

· Frequent lifting and carrying up to 30 lbs

· Constant standing and walking throughout shift

· Constant kneeling, pushing, pulling, lifting

· Frequent ascending or descending ladders, stairs and ramps


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