Hostess Vacancy

  • Full Time
  • Nairobi

Summit Recruitment

Job Description

With international standards, outstanding service and quality, but a strong local flair, Nairobi’s newest hotel has taken the Kenyan hospitality offering to a new level.

If you are the kind of individual that would like to be a part of the future of hospitality with the Company that has stamped its mark on the Kenyan leisure and entertainment sector, then we want to hear from you.

Key Responsibilities:

Maintain complete knowledge of and comply with all departmental policies/service/Procedures/standards.
Maintain complete knowledge of correct maintenance and use of all restaurant equipment and ensure they are used only as intended.
Understand, comply, and administer principals of law relating to food service
establishments including but not limited to nutrition, sanitation, safety, employment law,fire, and health code regulations.
Welcome guests to the restaurant promptly and professionally and seat them with menus and wine list.
Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting.
Move and arrange tables, chairs, and settings and organize seating for groups with special needs.
Advise guests who their assigned waiter/waitress will be.
Ensure the reservation diary is kept up to date with all guest names, telephone numbers, guest information and special requests.
Adhere to the daily checklists and notify management of any discrepancies.
Check menus to ensure they are current, clean, plentiful, and wrinkle-free.
Acquire a working knowledge of hotel, in-house facilities and local information to respond to guest questions in these areas as required.
Follow all company and safety and security policies and procedures; report accidents.
Injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Attend meetings and training sessions as and when required.
Perform other reasonable job duties as requested by Restaurant Manager.


High school graduate or equivalent experience. (Hospitality certification is a plus.).
No experience required.
Excellent English verbal, written and reading skills.
Bilingual international or local languages are a plus.
Basic mathematical computation skills
Working knowledge of various computer software programs (MS Office, restaurant management software, POS).
Customer service oriented with a lively, energetic, and outgoing personality.
Well-organized and detail-oriented.
Be able to stand or walk for an extended period.


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